Terms, Conditions, Shipping & Return Policy

Use of our website represents your acceptance of all terms and conditions. Order confirmation does not signify our acceptance of your order nor does it constitute confirmation of our offer to sell. AutomationDistribution.com reserves the right to accept or decline your order for any reason.

Shipping Policy

Orders generally ship within 48 hours. Any specifically noted shipping times represent the manufacturers’ estimated production or shipping schedules. Automation Distribution does not assume responsibility for late shipments due to manufacturer delays or delays at the carrier. Your order will ship as it becomes available. No orders are shipped on weekends or holidays. When specific product numbers have been obsoleted and a drop-in replacement is available, your order will be updated to reflect such updates. 

If any item on your order is out of stock, we will inform you of the outage and update you as to the anticipated availability. We make every attempt to ship all products contained in the order at the same time.

You may supply your UPS or FedEx account number at checkout by selecting the appropriate shipping option. To ensure that the account number is supplied, your credit card will be authorized for an additional $20 shipping fee, which will be refunded at the time your order is processed as long as you have supplied a shipping account number as intended. Should a shipping account number not be supplied and the shipping cost of your order be $20 or less, this fee will substitute as a shipping charge. No overage will be refunded.

International Shipping

International shipping is available for most products. To complete an international order, click the shopping bag icon at the top right of the page (desktop view). Click the View Bag button. Scroll down to the bottom of the page and click International Checkout. Complete your international order on this page.

Pricing Policy

Pricing is subject to change without notice. No pricing is final until an order is accepted and charged by Automation Distribution. 

Return, Cancellation & Exchange Policy

No cancellations or returns on cylinders, actuators or special order or build to order items.

No returns on orders shipped outside the US or ordered through Global ShopEx for the purposes of international shipping. 

Automation Distribution will exchange any products purchased from us that are in new, unused condition up to thirty (30) days from the date of delivery. Returns, exchanges, and cancellations of items with longer than 48 hour lead times for which we have obtained approval for processing are subject to a 30% restocking fee plus shipping. Items marked Final Sale are not returnable. 

All products sold by Automation Distribution are brand new, first quality (unless otherwise noted) with full factory warranties.  Defective product claims must be reported within thirty (30) days of delivery. Please contact us to obtain a Return Authorization prior to sending your return. Items returned without prior authorization will not be refunded nor returned to the sender. Shipping is the customer's responsibility except in the event of an error on our part.


All express warranties and implied warranties of merchantability and of fitness for particular purpose are hereby disclaimed. Seller will transfer to buyer any warranties extended by the manufacturer.  There are no warranties, express or implied, which extend beyond this description. All liability for incidental and consequential damages resulting from the use of the products are disclaimed.  

Product Image Representations

Product images are provided for reference only. Actual products may appear differently depending on options assigned.


We reserve the right to make changes to our web-site and these conditions at any time.

Updated: 12/3/2016; 5/5/2017; 6/1/18